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11.13.24

Queso Gold Card & Holiday Gift Card Purchases | Terms & Conditions and FAQS

It’s back!  The exclusive Queso Gold Card is back just in time for the holidays. Treat yourself or those on your naughty list to FREE QUESO FOR A YEAR with the limited-edition Queso Gold Card! Queso Gold Card quantities are limited and only available in-store. Spend $250+ on Torchy’s Tacos gift cards to receive a Queso Gold Card, while supplies last.

Once they are gone, they are gone.

Guests purchasing gift cards in-store will receive $5 Taco Cash card for each $25 spent on Torchy’s Tacos gift cards. Guests receiving the Queso Gold Card are not eligible to receive Taco Cash for the first $250 in gift cards purchased but may receive Taco Cash for additional gift card purchases of $25 or more.

Only Torchy’s Tacos gift cards purchased in-store are eligible for the Queso Gold Card  and Taco Cash offers.

 TERMS & CONDITIONS

Queso Gold Card: Limit ONE FREE GREEN CHILE QUESO per day with any purchase. Valid between November 13, 2024 through December 31, 2025 only. Your card will activate the day after purchase, and CAN NOT be used the same day of initial purchase. Valid only for orders placed in-store for dine-in or to-go.  Not valid for orders made online (Torchy’s app and website) or third-party delivery. The holder is responsible for any applicable sales tax. The holder is responsible for the cost of any additions or customizations of the One Free Green Chile Queso. Discount cannot be transferred to other menu items or applied to the purchase of alcoholic beverages, gift cards or retail items. No cash value, credit, or change will be given. May not be combined with any other offer, coupon, or discount. Void if altered, copied, or sold.

This card is a discount card and/or a gift/stored value/loyalty card. The value of this card WILL NOT be replaced if the card is misplaced, stolen, destroyed, altered, or used without your permission. Protect this card as if it were cash or a credit card. Use of this card constitutes acceptance of these terms and conditions. This card represents no cash value. This card is not redeemable for cash.

Taco Cash: LIMIT 1 TACO CASH PER TRANSACTION. No cash value. Credit or change will not be given. The coupon holder is responsible for any applicable sales tax. May not be combined with any other offer, coupon, or discount. Void if altered, copied, or sold. Discount applied to the purchase of any food or non-alcoholic beverage items. Discount cannot be applied to the purchase of alcoholic beverages, gift cards, or retail items.  Taco Cash eligible for use from January 1st, 2025 – March 31st, 2025

 FAQS 

Q: What are the important dates of the campaign?

A: Our Holiday Gift Card Celebration runs officially from November 15th, 2024-December 31st, 2025. This is the timeframe the gift card purchases will be redeemable for the below listed rewards.
The following rewards are available for redemption based on the total transaction:

  • The Taco Cash cards are only eligible for use from January 1st, 2025 – March 31st, 2025
  • The Queso Gold Card  is eligible for use 24 hours after purchase in-store (to allow for full activation) to December 31st, 2025. Guests may redeem gift card purchases for the Gold Card beginning November 15th.

Q: How do you earn Torchy’s Taco Cash during the Holiday Gift Card Sale?
A: Guests will earn (1) $5 Taco Cash card for each $25 spent on gift card(s). Guests spending $100 on gift cards will receive a bonus Taco Cash card for a total of (5) $5 Taco Cash cards. Guests are not eligible to receive Taco Cash for the $250 spent on gift cards resulting in a Queso Gold Card. Guests receiving a Queso Gold Card are eligible to receive  Taco Cash for gift card purchases of $25 or more above the $250 spent for the Queso Gold Card. For example, a purchase of $275 in gift cards is eligible for a Queso Gold Card and $5 Taco Cash.  Guests may turn down a Queso Gold Card and instead receive Taco Cash based on their purchase amount.

Q: How do you earn the Torchy’s Tacos Queso Gold Card during the Holiday Gift Card Sale?

A:If a guest is to purchase $250(+) worth of gift cards, they are eligible to receive a Torchy’s Tacos Queso Gold Card. Guests will not receive Taco Cash cards for the $250 purchase if they receive a Queso Gold Card. Supplies are limited and equally distributed amongst all Torchy’s Tacos locations and will not be replenished. If a location no longer has the Queso Gold Card guests are eligible to receive Taco Cash based on the holiday gift card offer.

Q: How does the Queso Gold Card work?
A: The Queso Gold Card is good for ONE FULL-SIZE GREEN CHILE QUESO per visit, per day, with purchase.  Hillbilly Queso is NOT included in the offer. Any add-ons or additions made to queso will be at an extra charge. No other items will be discounted or comped. The Queso Gold Card redemption cannot be combined with other discounts or rewards.
The Queso Gold Card is valid for use from 11/15/2024 through 12/31/25 only. Once purchased, the Queso Gold Card will require 24 hours for full activation and is available for use the day after purchase.
Limit ONE FREE GREEN CHILE QUESO per visit, per day, with any purchase.
Q: Am I allowed to buy multiple gift cards at different values and still get Taco Cash or a Queso Gold Card?
A: If the total gift card purchase on the transaction meets the requirements to receive either Taco Cash or Queso Gold Card the offer will be given, as supplies last. The value of each individual card does not have a requirement.

For example, a purchase of 5-$50 gift cards would be eligible for a Queso Gold Card, if available. Or a purchase of 4-$25 gift cards would be eligible for Taco Cash.

Q: Will I receive the Taco Cash cards and a Queso Gold Card?

A: If a guest purchases $250 worth of gift cards they are eligible to receive the Queso Gold Card, if available.  If a Queso Gold Card is received, no Taco Cash will be given.

If a Queso Gold Card is not available (sold out) the guest will receive Taco Cash as outlined by the holiday gift card purchase guidelines.

If a guest spends more than $250, at least $25, they are eligible to receive the Taco Cash for the amount above $250 spent as outlined by the holiday gift card purchase guidelines. For example, if a guest spends $275 on gift cards they are eligible for a Queso Gold Card and $5 Taco Cash.

Q: If I spend $500+ in gift cards, may I receive multiple Queso Gold Cards?

A: If supplies are available in-store, guests may receive a Queso Gold Card for every $250 spent on gift cards, as listed above.

Q: What if I spend more than $250+ on gift card purchases but do not want a Queso Gold Card?

A: Guests may turn down a Queso Gold Card and instead receive Taco Cash based on their purchase amount. Queso Gold Cards supplies are limited and may not be available at time of gift card purchase.