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03.18.20

As ever, the health and safety of our guests and team members remains our highest priority. As we continue to closely monitor the very latest updates and guidance from the CDC, state and local health departments and other government agencies, we want to keep you informed of the actions we are continuing to take to keep our guests, our people and our communities safe.

This includes new steps we are taking in our delivery and takeout service, as well as temporary changes we are making to our operating hours and menu, so that we may provide you and your families with continued hospitality in a safe manner during this unprecedented time. You have our commitment that we are doing everything we can with the safety of our guests and teams top of mind.

Restaurant Cleanliness 
As we shared with you last week, we continue to follow rigorous and thorough cleaning and sanitizing procedures in our restaurants and reinforce frequent handwashing before, during and after all shifts. In addition, we continue to enforce our existing policy that if any employee should experience cold or flu-like symptoms, or has been in direct contact with someone experiencing these symptoms, it is imperative to stay home. We remain vigilant on this front.

Takeout and Delivery Service Available In ALL Restaurants
As you may have seen in the news, many state and city governments have begun instructing restaurants and bars to temporarily close their businesses to dine-in traffic to assist with social distancing efforts. We are supporting these efforts where already required and are closely monitoring the latest guidance in all communities we serve. So that you may enjoy your favorites at home, we are pleased to continue to serve you in ALL locations with Delivery through DoorDash as well as Takeout from our restaurants.

$0 DELIVERY FEES 
Enjoy a $0 delivery fee from DoorDash on all orders over $15.
CLICK HERE to order now.

ORDER AHEAD FOR PICKUP
Order today for pickup by visiting https://torchystacos.com.

Heightened Delivery Procedures 
Alongside DoorDash, we are taking extra precautions to help make sure that the DAMN GOOD tacos you order for delivery get to your door safely. These immediate steps include:

• Sealing the outermost packaging to ensure that there is no contact with your food from the kitchen to your door.

• DoorDash is offering hand sanitizer and gloves to its delivery drivers nationwide and is encouraging them to request to complete “no-contact” deliveries upon drop-off

• Customers can also request a no-contact delivery in the delivery instructions at checkout on their DoorDash app. Just update the “Delivery Instructions” section with your request for a no-contact delivery and with details about the drop-off location. Please be specific about the location and instructions. If a no-contact delivery is requested, the Dasher will leave your food in a safe place and alert you when it’s ready for pickup. Read more on requesting no-contact delivery here.

Hours and Menu May Vary By Location
To help us better serve you and support our team members during this time, our hours and menu may vary by location, to meet the unique needs of each restaurant and community. Please visit https://torchystacos.com/locations/ to find the latest information for your neighborhood Torchy’s Tacos.

While these are challenging times, we are all in this together. We appreciate your continued loyalty and support; please know that you have ours, wholeheartedly, as well.

Torchy’s Tacos